Dilecta

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Privacy Policy

Privacy Policy for Dilecta.co.uk

Introduction

Dilecta.co.uk, operated by Dilecta Cosmetics Limited, is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, share, and protect personal information in accordance with the General Data Protection Regulation (GDPR) effective from May 25, 2018.

Who We Are

[Dilecta Cosmetics Limited], trading as Dilecta.co.uk, is the data controller responsible for your personal information processed via our website.

Contact details:

  • Address: Primrose Bank, Catterlen, Cumbria, CA11 0BQ
  • Email: Info@dilecta.co.uk
  • Phone: 07841538659

Information We Collect

We collect information that helps us provide and improve our services to you. This includes:

  • Personal identification information: Name, email address, phone number, etc.
  • Demographic information: Preferences, interests, and other relevant details.
  • Website usage data: How you use our website, including pages viewed.

How We Use Your Information

We use your information in the following ways:

  • To provide our products and services to you.
  • To improve our website and tailor it to your preferences.
  • For customer support and to respond to your inquiries.
  • For internal record-keeping and billing.
  • To comply with legal obligations.

Legal Basis for Processing

We process your information under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual obligations: Where processing is necessary for the performance of a contract to which you are a party.
  • Legal compliance: Where processing is necessary for compliance with a legal obligation.
  • Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Sharing Your Information

We do not share your personal information with third parties except as required by law or as necessary to provide our services, including:

  • To service providers and partners who assist in delivering our services.
  • To comply with legal obligations, such as tax and regulatory requirements.

International Transfers

Your information may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) in compliance with GDPR provisions regarding international data transfer.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights Under GDPR

Under GDPR, you have rights including:

  • Access: The right to be provided with a copy of your personal data.
  • Rectification: The right to require us to correct any mistakes in your information.
  • Erasure: The right to require us to delete your personal data in certain situations.
  • Restriction: The right to require us to restrict processing of your personal data in certain circumstances.
  • Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party in certain situations.
  • Objection: The right to object at any time to your personal data being processed for direct marketing and in certain other situations to our continued processing of your personal data.

To exercise any of these rights, please contact us using the contact details provided above.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website.

This policy was last updated on [Last Updated Date].

For further information about our privacy practices or if you have any questions or concerns, please contact us at the details provided above.